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Living in harmony – balancing complex compliance requirements, staff experience and service to students
Tuesday February 18, 2025 4:15pm - 5:15pm EST
Studio 220 B-C
This session will provide options and best practices on setting your office up for compliance success while trying to also create a strong staff experience while best serving your students.  Discussion will occur regarding the timing of updating policies, training manuals, cross-training ideas, etc.
Speakers
avatar for Betsy Johnson

Betsy Johnson

Director Student Financial Aid and Scholarships, Bowling Green State University
Betsy Johnson has been the Director of Student Financial Aid and Scholarships at Bowling Green State University in Ohio almost 9 years.  Prior to that Betsy was at Owens Community College in Toledo for over 15 years serving as Director of Financial Aid for several years before becoming... Read More →
Moderators
avatar for Adedayo Lawal

Adedayo Lawal

Director, Campus Relationships, SoFi
Dayo is the Director of Campus Relationships for SoFi. Having worked with colleges and universities for over 26 years. Dayo’s dedication and passion for financial aid & repayment ties directly into what SoFi is all about. The SoFi community works to empower its members to accomplish... Read More →
Tuesday February 18, 2025 4:15pm - 5:15pm EST
Studio 220 B-C
  Concurrent Sessions

Attendees (45)


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