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Tuesday February 18, 2025 10:15am - 11:15am EST
Given the well-documented staffing challenges in student financial aid, the need for effective and efficient succession planning has never been more critical. Prudent use of innovation through AI can help ensure organizational stability and continuity by identifying, developing, and preparing employees to fill essential leadership and other crucial staff roles.

This session will cover how AI can significantly improve succession planning by offering data-driven insights, streamlining processes, and enhancing decision-making to ensure the right people are prepared for key roles. Our panel will compare and contrast the traditional framework of staff management to available AI tools that have the potential to make success planning more proactive, data-driven, and equitable.
Speakers
avatar for Beth Armstrong

Beth Armstrong

Associate Vice Provost and Director, University Scholarships and Financial Aid, Virginia Tech
Beth Armstrong serves as the Associate Vice Provost of Enrollment Management & Director of University Scholarships and Financial Aid at Virginia Tech, a position she has held since September 2013. She has worked in financial aid for over 25 years and has worked for four-year public... Read More →
avatar for Dr. Samantha Hicks, FAAC®

Dr. Samantha Hicks, FAAC®

Assistant Vice President of Financial Aid & Scholarships, Coastal Carolina University
Dr. Samantha Hicks is currently serving as the Assistant Vice President of Financial Aid & Scholarships at Coastal Carolina University.  She is in her fifteenth year working in Financial Aid full-time at CCU.  Her own personal experience as a low-income student and a work-study... Read More →
avatar for Bill Ayers

Bill Ayers

Head Of Campus Development, College Ave Student Loans
Bill is currently the Head of Campus Development at College Ave Student Loans. His higher education finance experience includes management positions at Sallie Mae and JP Morgan Chase. With College Ave, he manages relationships with higher education institutions and financial affinity... Read More →
Tuesday February 18, 2025 10:15am - 11:15am EST
Studio 220 B-C

Attendees (6)


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