Navigating financial aid challenges in the aftermath of a natural disaster. Hurricane Helene disrupted the lives of countless students and staff, but it also showcased the resilience and adaptability of financial aid offices in the face of adversity. This session will share key lessons learned during and after the hurricane, focusing on how financial aid offices can thrive and effectively support their campuses and student populations during disaster declarations. Topics will include emergency funding strategies, student support initiatives, assessing staff needs, effective communication methods under challenging conditions, and what to expect both short and long-term as the campus returns to normal.
