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Saturday, February 15
 

8:00am EST

SASFAA Executive Board Breakfast
Saturday February 15, 2025 8:00am - 9:00am EST
Coming Soon!
Saturday February 15, 2025 8:00am - 9:00am EST
Roost

9:00am EST

SASFAA Executive Board Meeting
Saturday February 15, 2025 9:00am - 5:00pm EST
Coming Soon!
Saturday February 15, 2025 9:00am - 5:00pm EST
Redbud

1:00pm EST

Conference Committee Meeting
Saturday February 15, 2025 1:00pm - 5:00pm EST
Coming Soon!
Saturday February 15, 2025 1:00pm - 5:00pm EST
Meeting Planner Office

1:30pm EST

Director's Summit Part One
Saturday February 15, 2025 1:30pm - 5:30pm EST
Saturday February 15, 2025 1:30pm - 5:30pm EST
Studio 220 A

6:00pm EST

President's Appreciation Reception*
Saturday February 15, 2025 6:00pm - 10:00pm EST
By Invite Only.
Saturday February 15, 2025 6:00pm - 10:00pm EST
Pergola Roost
 
Sunday, February 16
 

7:30am EST

Breakfast
Sunday February 16, 2025 7:30am - 8:30am EST
*Executive Board, Conference Committee, Pre-Con Instructors & Attendees for Sunday
Sunday February 16, 2025 7:30am - 8:30am EST
Teal Ballroom

8:00am EST

Conference Registration Open
Sunday February 16, 2025 8:00am - 3:30pm EST
Coming Soon!
Sunday February 16, 2025 8:00am - 3:30pm EST
Registration

8:30am EST

Conference Headquarters Open
Sunday February 16, 2025 8:30am - 12:00pm EST
Coming Soon!
Sunday February 16, 2025 8:30am - 12:00pm EST
Registration

8:30am EST

Director's Summit Part Two
Sunday February 16, 2025 8:30am - 12:00pm EST
Sunday February 16, 2025 8:30am - 12:00pm EST
Studio 220 A

8:30am EST

FAAC Exam Prep Course
Sunday February 16, 2025 8:30am - 12:00pm EST
Coming Soon!
Sunday February 16, 2025 8:30am - 12:00pm EST
Think Tank

8:30am EST

State President Elect Workshop
Sunday February 16, 2025 8:30am - 12:00pm EST
Sunday February 16, 2025 8:30am - 12:00pm EST
Crepe Myrtle

10:00am EST

Business Partner & Charity Setup
Sunday February 16, 2025 10:00am - 12:00pm EST
Coming Soon!
Sunday February 16, 2025 10:00am - 12:00pm EST
Pre-Function

12:00pm EST

Luncheon
Sunday February 16, 2025 12:00pm - 1:00pm EST
By Invite Only.
Sunday February 16, 2025 12:00pm - 1:00pm EST
Teal Ballroom

1:00pm EST

Business Partner & Charity Open
Sunday February 16, 2025 1:00pm - 3:00pm EST
Coming Soon!
Sunday February 16, 2025 1:00pm - 3:00pm EST
Pre-Function

1:00pm EST

Director's Summit Part Two
Sunday February 16, 2025 1:00pm - 3:00pm EST
Coming Soon!
Sunday February 16, 2025 1:00pm - 3:00pm EST
Studio 220 A

1:00pm EST

FAAC Exam Prep Course
Sunday February 16, 2025 1:00pm - 3:00pm EST
Coming Soon!
Sunday February 16, 2025 1:00pm - 3:00pm EST
Think Tank

1:00pm EST

State President Elect Workshop
Sunday February 16, 2025 1:00pm - 3:00pm EST
Sunday February 16, 2025 1:00pm - 3:00pm EST
Crepe Myrtle

3:00pm EST

Networking for New Members and 1st time attendees
Sunday February 16, 2025 3:00pm - 3:45pm EST
Room 864
Sunday February 16, 2025 3:00pm - 3:45pm EST
Presidential Suite-Room 864

4:00pm EST

Opening General Session - Welcome Toast
Sunday February 16, 2025 4:00pm - 6:00pm EST
  1. Presentation of Colors - Clemson University ROTC
  2. National Anthem - Tevin from Southside High School
  3. Welcome & Business Meeting Kick-off
  4. Charity Introduction
  5. Keynote Address: AI with Robbie Melton


Sunday February 16, 2025 4:00pm - 6:00pm EST
Regency Ballroom A-H

6:00pm EST

President's Reception
Sunday February 16, 2025 6:00pm - 10:00pm EST
Coming Soon!
Sunday February 16, 2025 6:00pm - 10:00pm EST
Studio 220 A, B, C
 
Monday, February 17
 

7:30am EST

Continental Breakfast & Coffee Stations
Monday February 17, 2025 7:30am - 8:45am EST
Coming Soon!
Monday February 17, 2025 7:30am - 8:45am EST
Regency Ballroom A-H

7:30am EST

Business Partner & Charity Open
Monday February 17, 2025 7:30am - 9:00am EST
Coming Soon!
Monday February 17, 2025 7:30am - 9:00am EST
Pre-Function

7:30am EST

Conference Registration Open
Monday February 17, 2025 7:30am - 9:00am EST
Coming Soon!
Monday February 17, 2025 7:30am - 9:00am EST
Registration

7:30am EST

Conference Registration Open
Monday February 17, 2025 7:30am - 9:00am EST
Coming Soon!
Monday February 17, 2025 7:30am - 9:00am EST
Registration

9:00am EST

General Session - FTI & FAFSA Data Use
Monday February 17, 2025 9:00am - 10:00am EST
FTI & FAFSA Data Use
Speakers
avatar for Dennis Kramer

Dennis Kramer

FSA
Dennis joined the U.S Department of Education’s office of Federal Student Aid (FSA) in June 2020 as a senior advisor for the Office of Student Aid Experience and Delivery (SEAD). He joined the FSA’s office of Policy Implementation and Oversight (PIO) as the director of the Policy... Read More →
Moderators
Monday February 17, 2025 9:00am - 10:00am EST
Regency Ballroom A-H

10:00am EST

Business Partner & Charity Open
Monday February 17, 2025 10:00am - 11:30am EST
Coming Soon!
Monday February 17, 2025 10:00am - 11:30am EST
Pre-Function

10:00am EST

Conference Headquarters Open
Monday February 17, 2025 10:00am - 11:30am EST
Coming Soon!
Monday February 17, 2025 10:00am - 11:30am EST
Registration

10:15am EST

Empowering Student Success: Helping Financial Aid Professionals Learn About AI to Increase Productivity
Monday February 17, 2025 10:15am - 11:15am EST
In the dynamic world of higher education, financial aid professionals are essential in guiding students toward the resources they need to succeed. By learning about artificial intelligence (AI), these professionals can significantly boost their productivity and enhance the support they provide to students throughout the financial aid process.
Speakers
avatar for Robbie Melton

Robbie Melton

Tennessee State University
Dr. Robbie K. Melton, selected as one of the 2024 Top 50 Women Leaders in Education, serves as Interim Provost/Vice President for Tennessee State University Academic Affairs and Vice President of Technology Innovations for the SMART Global Technology Innovation Center, and tenured... Read More →
Moderators
avatar for William Carey

William Carey

Account Executive - Higher Education, Campus Ivy
Monday February 17, 2025 10:15am - 11:15am EST
Crepe Myrtle

10:15am EST

Financial Aid and Enrollment Management at Community Colleges
Monday February 17, 2025 10:15am - 11:15am EST
This session explores Strategic Enrollment Management (SEM) Planning from the community college financial aid office perspective. We will explore the basics of SEM plans, how financial aid fits into the larger SEM discussion, and examples of SEM strategies for community college FAO's.
Speakers
avatar for Chad Sartini

Chad Sartini

Director of Financial Aid, Veteran Affairs, and Records, Virginia Western Community College
Moderators
TY

Tim Young

Business Development Manager, Navy Federal Credit Union
Tim is the Business Development Manager at Navy federal Credit union. He is a veteran with over 20 years of experience directing new product development and management within the education finance and financial services industries. He is the first in his family to earn a college degree... Read More →
Monday February 17, 2025 10:15am - 11:15am EST
Studio 220 B-C

10:15am EST

Integration of work and play in the workplace
Monday February 17, 2025 10:15am - 11:15am EST
Let’s explore the intricate relationship between work and play. “Play” doesn’t mean a lack of professionalism but rather the fostering of an environment that encourages creativity, relaxation, and interaction. In this session we will identify the benefits and practical strategies for blending work and play in a financial aid office. We will discuss how the integration of work and play can improve employee morale, reduce burnout, enhance teamwork, and increase productivity. We will discuss how work and play has been integrated into four different types of institutions financial aid offices.
Speakers
avatar for Nancy Ferguson | UGA

Nancy Ferguson | UGA

Director, University of Georgia
Nancy Ferguson is the Director of Student Financial Aid at the University of Georgia where she has worked for almost 25 years. She has a Bachelor’s degree in English and a Master’s Degree in Adult Education from the University of Georgia. Nancy is a Past President of the Georgia... Read More →
avatar for Dr. Samantha Hicks, FAAC®

Dr. Samantha Hicks, FAAC®

Assistant Vice President of Financial Aid & Scholarships, Coastal Carolina University
Dr. Samantha Hicks is currently serving as the Assistant Vice President of Financial Aid & Scholarships at Coastal Carolina University.  She is in her fifteenth year working in Financial Aid full-time at CCU.  Her own personal experience as a low-income student and a work-study... Read More →
avatar for Joan Bailey

Joan Bailey

Director, University of South Florida - Health
Joan Bailey is the Director at University of South Florida’s - Health Office of Financial Aid and works primarily with Graduate and Professional students. Joan journeyed into the world of financial aid in 1996 as a graduate student assistant in the Office of Financial Aid at University... Read More →
FA

Felicia Ailster

Executive Director, Gwinnett Technical College
Felicia brings more than 18 years of invaluable experience in Higher Education. Felicia started her journey in financial aid as a Federal Work Study student during her undergraduate years at the University of Florida. With a distinguished track record, she has held key leadership... Read More →
Moderators
avatar for Andrew Weaver

Andrew Weaver

Business Development Representative, KHEAA/KHESLC
Andrew "Andy" Weaver has been involved with the financial aid profession in numerous capacities for over 40 years. He retired from the University of Alabama in Huntsville in 2014 where he served as Director for 19 years. During his tenure, he was active in state and regional professional... Read More →
Monday February 17, 2025 10:15am - 11:15am EST
Dogwood

10:15am EST

Interviewing/Resume Building - Working with a Search Firm
Monday February 17, 2025 10:15am - 11:15am EST
Have you ever wondered what it takes to be in the top financial aid seat? What are colleges and universities looking for in skills, abilities, and experiences to even be considered? And what if they are using an executive search firm to conduct the search? Come learn the answers to all of those questions and more from our very own Christy Pratt, who has worked with and placed several of our SASFAA members. 
Speakers
avatar for Christy Pratt

Christy Pratt

Executive Search Consultant, WittKieffer
Christy is an executive search consultant specializing in higher education leadership roles. Throughout more than 20 years in admissions-related leadership roles, Christy has developed an impressive network of contacts across academia that she taps as part of her search activities... Read More →
Moderators
Monday February 17, 2025 10:15am - 11:15am EST
Think Tank

10:15am EST

Program Review- Are your campus partners ready?
Monday February 17, 2025 10:15am - 11:15am EST
Are you Ready for It? When it comes to Federal Student Aid Program Reviews, it’s more than just a financial aid thing—this is why we can’t have nice things if the whole institution isn’t on the same page! From admissions to business offices, everyone plays a role in navigating these institution-wide audits. Join us to decode the Style of program reviews, learn how to shake off the stress, and make sure your campus doesn’t end up in a Blank Space. Because when it comes to compliance, it’s a love story... if everyone works together.
Speakers
avatar for Celena Tulloss

Celena Tulloss

Celena Tulloss, FAAC, serves as the Assistant Vice President for Enrollment Management and Executive Director of Financial Aid and Scholarships at Auburn University, in Auburn, Alabama. Celena has spent over 20 years in the financial aid field, from leading a small private institution... Read More →
Moderators
avatar for Brad Scaggs

Brad Scaggs

Associate Principal, Kennedy & Company
Kennedy & Company is excited to be back with SASFAA this year.Founded over 10 years ago, we are an education focused consulting and technology services company committed to helping our clients solve tough challenges.We are headquartered in Virginia and our team includes former financial aid administrators, admissions professionals, student affairs practitioners, and leaders from the business sector. We once sat where you are, and our varied experiences and full-time roles at Kennedy & Company ensure that we are available even at the busiest times of the year.We collaborate to bring you best-fit strategies and technologies for a holistic solution that ensures success. We focus on:Enrollment StrategyAid LeveragingSuccess/RetentionStrategic PlanningFinancial SustainabilityOrganizational/Operational PlanningDiversity, Equity, and InclusionTech... Read More →
Monday February 17, 2025 10:15am - 11:15am EST
Redbud

10:15am EST

We’ve Got a Problem: Decoding Conflicting Information Like It’s 1989
Monday February 17, 2025 10:15am - 11:15am EST
Are you feeling caught in a Blank Space of conflicting information? Does deciphering student records make you feel like you’re stuck in a Lavender Haze? Shake it off and join us for a Fearless journey through the world of conflicting information in financial aid. From resolving dependency status Red flags to untangling those Delicate tax returns, we’ll cover practical tips and strategies to bring clarity to the chaos. Don’t miss this chance to turn your Wildest Dreams of smooth resolutions into reality. By the end, you’ll be saying, “You Belong with Me... in this session!”
Speakers
avatar for Dana Kelly

Dana Kelly

Vice President of Professional Development and Institutional Compliance, NASFAA
Dana Kelly is NASFAA’s very own Fearless leader in professional development and institutional compliance. As Vice President, she masterminds teams dedicated to training, regulatory assistance, certification, and corporate partnerships, ensuring the financial aid world runs smoother... Read More →
Moderators
RW

Rodney Walton

Relationship Manager, PNC Bank, N.A.
Rodney Walton has over 25 years of experience in the financial aid industry. As Assistant Director of Financial Aid, Rodney spends seven years at St John University assisting students in New York before joining PNC Bank as Campus Relations Manager. Rodney has spend the most recent... Read More →
Monday February 17, 2025 10:15am - 11:15am EST
Teal Ballroom

11:30am EST

SASFAA Business Meeting & Awards Luncheon
Monday February 17, 2025 11:30am - 1:30pm EST
NASFAA Spotlight - Kristi Jovell, NASFAA National Chair

Moderators
avatar for Bill Ayers

Bill Ayers

Head Of Campus Development, College Ave Student Loans
Bill is currently the Head of Campus Development at College Ave Student Loans. His higher education finance experience includes management positions at Sallie Mae and JP Morgan Chase. With College Ave, he manages relationships with higher education institutions and financial affinity... Read More →
Monday February 17, 2025 11:30am - 1:30pm EST
Regency Ballroom A-H

11:30am EST

NASFAA Spotlight
Monday February 17, 2025 11:30am - 1:30pm EST
Get an update on NASFAA activities, professional development and training opportunities, and the volunteer and public policy work of the association. Learn how you can get involved.
Moderators
TH

Tammy Harrison

Blue Icon Advisors, NASFAA Consulting
Monday February 17, 2025 11:30am - 1:30pm EST
Regency Ballroom A-H

1:45pm EST

The Light We Carry: Finding and Protecting Your Light
Monday February 17, 2025 1:45pm - 2:45pm EST
Modeled after The Light We Carry, Overcoming in Uncertain Times. Michelle Obama wrote this book referencing the pandemic as an uncertain time. Let’s use her lessons to keep us motivated and moving forward amid the challenges facing financial aid administrators.  Learn what tools Michelle Obama used to help her overcome uncertain times in her life and discuss how we can apply them to our environment to support ourselves, our colleagues, and our students. 
Speakers
avatar for Kristi Jovell

Kristi Jovell

NASFAA National Chair, Johns Hopkins University
Kristi Jovell, FAAC®, is director of strategic financial aid initiatives at Johns Hopkins University. She has over two decades of experience in financial aid and enrollment management, with a proven track record of innovation, leadership, and strategic vision. Throughout her career... Read More →
Moderators
KG

Karen Gibson

Vice President, Edamerica
Karen Gibson is Vice President of Southeast Marketing. Prior to joining the company in 1997, she was a financial aid director for a collective 25 years at Cleveland State Community College, the University of South Florida in St. Petersburg, and Chattanooga State Technical Community... Read More →
avatar for Rich Neilsen

Rich Neilsen

Lending Products and Partnerships Manager, Granite Edvance
Monday February 17, 2025 1:45pm - 2:45pm EST
Regency Ballroom A-H

2:45pm EST

Ask-A-FED
Monday February 17, 2025 2:45pm - 4:00pm EST
A U.S. Department of Education representative will be available to help address individual school Title IV questions and concerns. If you have always wanted to talk with a FED, now is your chance to build a lasting relationship with the federal government.
Speakers
avatar for David Bartnicki

David Bartnicki

Senior Program Specialist, U.S. Department of Education, Federal Student Aid
David has worked for the U.S. Department of Education’s Federal Student Aid Office for over 30 years.  He has served as an Institutional Review Specialist, Institutional Improvement Specialist (IIS), Branch Chief for Contract Compliance, Federal Training Officer and is currently... Read More →
Monday February 17, 2025 2:45pm - 4:00pm EST
Gardenia

2:45pm EST

Business Partner & Charity Open
Monday February 17, 2025 2:45pm - 4:00pm EST
Coming Soon!
Monday February 17, 2025 2:45pm - 4:00pm EST
Pre-Function

2:45pm EST

Conference Registration Open
Monday February 17, 2025 2:45pm - 4:00pm EST
Coming Soon!
Monday February 17, 2025 2:45pm - 4:00pm EST
Registration

3:00pm EST

Becoming a “Fearless” Leader – Cultivating Your Staff and Managing Change
Monday February 17, 2025 3:00pm - 4:00pm EST
In times of uncertainty and upheaval, the ability to manage change effectively becomes crucial for individuals and organizations alike. This session aims to equip attendees working in financial aid offices with valuable insights, practical strategies, and a positive mindset to navigate through challenging transitions with resilience and adaptability. Through interactive discussions, real-life case studies, and experiential exercises, participants will gain the tools they need to thrive amidst change and uncertainty.
Speakers
avatar for Heather Boutell

Heather Boutell

Director of Financial Aid, Vanderbilt University School of Medicine
Heather Boutell is the Director of Financial Aid at Vanderbilt School of Medicine in Nashville, TN. Heather has worked in the field of financial aid for 33 years, spending the last 6 years as Director of Financial Aid at Vanderbilt School of Medicine. She previously worked as Director... Read More →
avatar for Kate Brabandt

Kate Brabandt

Client Engagement Specialist, College Aid Services
Kate’s journey with College Aid Services began in 2019 as a Consultant, where she quickly showcased her exceptional skills and expertise, leading to her current position as a Client Engagement Specialist. In this role, Kate plays a crucial role in ensuring the seamless and effective... Read More →
Moderators
avatar for Becky Davis

Becky Davis

Regional Marketing Director, Ascendium Education Solutions
Becky Davis is a Region Director for Ascendium Education. She has been working in financial aid since 1990. She loves getting to work with schools on a daily basis. Becky has two daughters, one just got married in March...feel free to ask for pictures!! She also has three little dogs... Read More →
Monday February 17, 2025 3:00pm - 4:00pm EST
Crepe Myrtle

3:00pm EST

Financial Aid Office Operational Calendar
Monday February 17, 2025 3:00pm - 4:00pm EST
The Financial Aid Office is responsible for many different events, presentations, processes, deadlines, and more.  How do you keep track of all of these important items?  Join Zita and Amy as they discuss the importance of keeping a financial aid operational calendar and what items you will want to include!

Speakers
avatar for Zita Barree

Zita Barree

Director of Financial Aid, Hampden-Sydney College
Zita Barree has been the Director of Financial Aid at Hampden-Sydney College for almost 14 years. H-SC is an all-male liberal arts private college located near Farmville, Virginia. She has worked in the financial aid profession in Virginia for over 28 years. She is a former President... Read More →
avatar for Amy Berrier

Amy Berrier

Associate Director of Financial Aid, Central Carolina Community College
Amy Berrier Gerber is the current Associate Director of Financial Aid at Central Carolina Community College.  She has been in the financial aid industry for almost 30 years.  Amy has served as NCASFAA and SASFAA President and has served on NASFAA's Board of Directors.  She has... Read More →
Moderators
avatar for Brenda M. Brown

Brenda M. Brown

Vice President of Campus Partnerships, College Aid Services, LLC
Brenda M. Brown is the Vice President of Campus Partnerships for College Aid Services. She joined as a member of the leadership team in 2018 after retiring from the University of Miami, where she earned her BBA and worked for nearly 35 years. She assist with recruiting talent, supervises... Read More →
Monday February 17, 2025 3:00pm - 4:00pm EST
Redbud

3:00pm EST

Future-proofing your financial aid office
Monday February 17, 2025 3:00pm - 4:00pm EST
In a world of constant regulatory updates, shifting institutional priorities, and evolving student needs, how can financial aid offices stay ahead of the curve? This session will provide actionable strategies to future-proof your office by focusing on three critical areas: managing staff through times of fundamental change, preparing for and implementing Federal and state regulatory updates, and fostering a culture of continuous improvement.

Through interactive discussions, practical exercises, and real-world examples, attendees will learn how to support their teams during transitions, develop systems to track and adapt to policy changes, and create an office environment that thrives on innovation. Walk away with tools and strategies to ensure your financial aid office remains resilient and effective, no matter what the future holds.

Ideal for financial aid leaders, managers, and decision-makers, this session is a must-attend for anyone committed to leading their office through change with confidence and vision.
Speakers
avatar for Daniel Barkowitz

Daniel Barkowitz

Assistant Vice President Of Student Financial Assistance And Employment, University of Miami
Daniel T. Barkowitz is the assistant vice president of financial assistance and employment at the University of Miami. He has served 35 years in institutions of higher education. Previous roles include assistant vice president of financial aid & veterans' affairs at Valencia College... Read More →
Moderators
Monday February 17, 2025 3:00pm - 4:00pm EST
Studio 220 B-C

3:00pm EST

Navigating R2T4 with Modules: Beyond the Basics
Monday February 17, 2025 3:00pm - 4:00pm EST
In this session, we are going beyond the basic R2T4 calculation and diving deep into the module rules and exemptions. Learn how to identify students who do and do not meet exemption requirements and enjoy really specific and weird examples with multiple modules.
Speakers
avatar for Jaime Missimer

Jaime Missimer

Director of Financial Aid, Pearl River Community College
Jaime Missimer is the Director of Financial Aid at Pearl River Community College in Poplarville, Mississippi, where she brings almost a decade of experience in financial aid, alongside additional years in various roles within higher education. Jaime currently serves as President-Elect... Read More →
Moderators
Monday February 17, 2025 3:00pm - 4:00pm EST
Dogwood

3:00pm EST

Special or Unusual – The New Professional Judgment – What Would You Do?
Monday February 17, 2025 3:00pm - 4:00pm EST
Our students are facing special and unusual circumstances that don’t fit neatly into the FAFSA process.  PJ is a way to incorporate those situations into the process and provide relief to students. This session will focus on PJ situations and how they might be impacted by the new PJ guidance, presented by a panel and then cross-examined.
Speakers
avatar for Kristi Jovell

Kristi Jovell

NASFAA National Chair, Johns Hopkins University
Kristi Jovell, FAAC®, is director of strategic financial aid initiatives at Johns Hopkins University. She has over two decades of experience in financial aid and enrollment management, with a proven track record of innovation, leadership, and strategic vision. Throughout her career... Read More →
avatar for Leigh Ann Hussey

Leigh Ann Hussey

President-Elect, University of West Georgia
Leigh Ann Hussey is the Director of Financial Aid at the University of West Georgia and is currently serving as the SASFAA President-Elect. A native of Mississippi, Leigh Ann held positions at both Itawamba Community College and Mississippi Gulf Coast Community College before venturing... Read More →
avatar for Celena Tulloss

Celena Tulloss

Celena Tulloss, FAAC, serves as the Assistant Vice President for Enrollment Management and Executive Director of Financial Aid and Scholarships at Auburn University, in Auburn, Alabama. Celena has spent over 20 years in the financial aid field, from leading a small private institution... Read More →
Moderators
Monday February 17, 2025 3:00pm - 4:00pm EST
Think Tank

3:00pm EST

Trends in Enrollment that Financial Aid Professionals Should Know
Monday February 17, 2025 3:00pm - 4:00pm EST
This session will focus on the latest trends that challenge those who manage enrollments (i.e. "Enrollment Management" and the strengths that financial aid professionals bring to table. Participants will leave with a better understanding of all that encompasses enrollment management and how, as financial aid professionals, they can be strategic partners who provide creative and data-informed solutions.
Speakers
avatar for Forrest M. Stuart, PhD

Forrest M. Stuart, PhD

Vice President for Enrollment Management, Lafayette College
Dr. Forrest Stuart is the vice president for enrollment management at Lafayette College in Easton, Pennsylvania. Prior to assuming this role at Lafayette, Dr. Stuart served as Lafayette’s assistant vice president for financial aid. Prior to joining Lafayette in January 2019, Dr... Read More →
Moderators
DC

David Cooper

Senior Vice President, CMD Outsourcing Solutions
Monday February 17, 2025 3:00pm - 4:00pm EST
Teal Ballroom

4:15pm EST

State Meetings - Alabama
Monday February 17, 2025 4:15pm - 5:00pm EST
Coming Soon!
Monday February 17, 2025 4:15pm - 5:00pm EST
Dogwood

4:15pm EST

State Meetings - Florida
Monday February 17, 2025 4:15pm - 5:00pm EST
Coming Soon!
Monday February 17, 2025 4:15pm - 5:00pm EST
Studio 220 A

4:15pm EST

State Meetings - Georgia
Monday February 17, 2025 4:15pm - 5:00pm EST
Coming Soon!
Monday February 17, 2025 4:15pm - 5:00pm EST
Teal Ballroom

4:15pm EST

State Meetings - Kentucky
Monday February 17, 2025 4:15pm - 5:00pm EST
Coming Soon!
Monday February 17, 2025 4:15pm - 5:00pm EST
Redbud

4:15pm EST

State Meetings - Mississippi
Monday February 17, 2025 4:15pm - 5:00pm EST
Coming Soon!
Monday February 17, 2025 4:15pm - 5:00pm EST
Gardenia

4:15pm EST

State Meetings - North Carolina
Monday February 17, 2025 4:15pm - 5:00pm EST
Coming Soon!
Monday February 17, 2025 4:15pm - 5:00pm EST
Studio 220 B-C

4:15pm EST

State Meetings - South Carolina
Monday February 17, 2025 4:15pm - 5:00pm EST
Coming Soon!
Monday February 17, 2025 4:15pm - 5:00pm EST
Think Tank

4:15pm EST

State Meetings - Tennessee
Monday February 17, 2025 4:15pm - 5:00pm EST
Coming Soon!
Monday February 17, 2025 4:15pm - 5:00pm EST
Crepe Myrtle

4:15pm EST

State Meetings - Virginia
Monday February 17, 2025 4:15pm - 5:00pm EST
Coming Soon!
Monday February 17, 2025 4:15pm - 5:00pm EST
Magnolia

5:00pm EST

Dinner on your Own
Monday February 17, 2025 5:00pm - 10:30pm EST
Monday February 17, 2025 5:00pm - 10:30pm EST
Enjoy Greenville
 
Tuesday, February 18
 

7:30am EST

Continental Breakfast & Coffee Stations
Tuesday February 18, 2025 7:30am - 8:45am EST
Coming Soon!
Tuesday February 18, 2025 7:30am - 8:45am EST
Regency Ballroom A-H

7:30am EST

Business Partner & Charity Open
Tuesday February 18, 2025 7:30am - 9:00am EST
Coming Soon!
Tuesday February 18, 2025 7:30am - 9:00am EST
Pre-Function

7:30am EST

Conference Registration Open
Tuesday February 18, 2025 7:30am - 9:00am EST
Coming Soon!
Tuesday February 18, 2025 7:30am - 9:00am EST
Registration

7:30am EST

Headquarters Open
Tuesday February 18, 2025 7:30am - 3:00pm EST
Coming Soon!
Tuesday February 18, 2025 7:30am - 3:00pm EST
Registration

9:00am EST

General Session: FAFSA Debrief
Tuesday February 18, 2025 9:00am - 10:00am EST
FAFSA Debrief
Speakers
avatar for Jeremy Singer

Jeremy Singer

President, College Board
As president, Jeremy leads College Board in delivering its mission and serving its members in a financially sustainable way. Jeremy oversees Advanced Placement, SAT, all related instructional and assessment programs, BigFuture, Finance, Technology, Operations, International, Risk... Read More →
Tuesday February 18, 2025 9:00am - 10:00am EST
Regency Ballroom A-H

10:00am EST

Ask-A-FED
Tuesday February 18, 2025 10:00am - 11:30am EST
A U.S. Department of Education representative will be available to help address individual school Title IV questions and concerns. If you have always wanted to talk with a FED, now is your chance to build a lasting relationship with the federal government.
Speakers
avatar for David Bartnicki

David Bartnicki

Senior Program Specialist, U.S. Department of Education, Federal Student Aid
David has worked for the U.S. Department of Education’s Federal Student Aid Office for over 30 years.  He has served as an Institutional Review Specialist, Institutional Improvement Specialist (IIS), Branch Chief for Contract Compliance, Federal Training Officer and is currently... Read More →
Tuesday February 18, 2025 10:00am - 11:30am EST
Gardenia

10:00am EST

Business Partner & Charity Open
Tuesday February 18, 2025 10:00am - 11:30am EST
Coming Soon!
Tuesday February 18, 2025 10:00am - 11:30am EST
Pre-Function

10:00am EST

Conference Registration Open
Tuesday February 18, 2025 10:00am - 11:30am EST
Coming Soon!
Tuesday February 18, 2025 10:00am - 11:30am EST
Registration

10:15am EST

25-26 Verification
Tuesday February 18, 2025 10:15am - 11:15am EST
This webinar will review the 2025-26 verification data element and documentation requirements. It will also focus on some of the more complicated verification-related issues that come up year after year. Join Dana Kelly, NASFAA Vice President of institutional compliance, as she leads you through the latest verification requirements and challenging issues.
Speakers
avatar for Dana Kelly

Dana Kelly

Vice President of Professional Development and Institutional Compliance, NASFAA
Dana Kelly is NASFAA’s very own Fearless leader in professional development and institutional compliance. As Vice President, she masterminds teams dedicated to training, regulatory assistance, certification, and corporate partnerships, ensuring the financial aid world runs smoother... Read More →
Moderators
Tuesday February 18, 2025 10:15am - 11:15am EST
Crepe Myrtle

10:15am EST

AI’s Role in Financial Aid Succession Planning: Unlocking Leadership Potential
Tuesday February 18, 2025 10:15am - 11:15am EST
Given the well-documented staffing challenges in student financial aid, the need for effective and efficient succession planning has never been more critical. Prudent use of innovation through AI can help ensure organizational stability and continuity by identifying, developing, and preparing employees to fill essential leadership and other crucial staff roles.

This session will cover how AI can significantly improve succession planning by offering data-driven insights, streamlining processes, and enhancing decision-making to ensure the right people are prepared for key roles. Our panel will compare and contrast the traditional framework of staff management to available AI tools that have the potential to make success planning more proactive, data-driven, and equitable.
Speakers
avatar for Beth Armstrong

Beth Armstrong

Associate Vice Provost and Director, University Scholarships and Financial Aid, Virginia Tech
Beth Armstrong serves as the Associate Vice Provost of Enrollment Management & Director of University Scholarships and Financial Aid at Virginia Tech, a position she has held since September 2013. She has worked in financial aid for over 25 years and has worked for four-year public... Read More →
avatar for Dr. Samantha Hicks, FAAC®

Dr. Samantha Hicks, FAAC®

Assistant Vice President of Financial Aid & Scholarships, Coastal Carolina University
Dr. Samantha Hicks is currently serving as the Assistant Vice President of Financial Aid & Scholarships at Coastal Carolina University.  She is in her fifteenth year working in Financial Aid full-time at CCU.  Her own personal experience as a low-income student and a work-study... Read More →
avatar for Bill Ayers

Bill Ayers

Head Of Campus Development, College Ave Student Loans
Bill is currently the Head of Campus Development at College Ave Student Loans. His higher education finance experience includes management positions at Sallie Mae and JP Morgan Chase. With College Ave, he manages relationships with higher education institutions and financial affinity... Read More →
Moderators
avatar for Amy Gerber

Amy Gerber

Regional Vice President, ScholarNet
Tuesday February 18, 2025 10:15am - 11:15am EST
Studio 220 B-C

10:15am EST

Enrollment Management and the role of FA
Tuesday February 18, 2025 10:15am - 11:15am EST
Enrollment Management is important on every campus.  This session will cover conversations financial aid administrators need to be involved in and ways aid impacts EM.  There will be take away strategies you can use on your campus.
Speakers
avatar for Betsy Johnson

Betsy Johnson

Director Student Financial Aid and Scholarships, Bowling Green State University
Betsy Johnson has been the Director of Student Financial Aid and Scholarships at Bowling Green State University in Ohio almost 9 years.  Prior to that Betsy was at Owens Community College in Toledo for over 15 years serving as Director of Financial Aid for several years before becoming... Read More →
Moderators
avatar for Sonja Walker

Sonja Walker

Associate, Strategic Financial Aid Management
Sonja Walker is an associate with Strategic Financial Aid Management, a consulting firm located in Conyers, GA, that offers on-site and remote financial aid services. Sonja is an experienced student financial aid professional with over 20 years of student financial aid services in... Read More →
Tuesday February 18, 2025 10:15am - 11:15am EST
Teal Ballroom

10:15am EST

Getting a Seat at a Bigger Table
Tuesday February 18, 2025 10:15am - 11:15am EST
More and more financial aid professionals are moving into senior leadership roles at colleges and universities, and many are becoming chief enrollment officers. While most chief enrollment officers progress through admissions offices, higher education institutions need the unique qualities that financial aid professionals to senior leadership positions. Participants will hear of one career trajectory into a vice president for enrollment management position and will receive advice/answer questions about the ins-and-outs one needs to know if a chief enrollment officer position is attractive. 
Speakers
avatar for Forrest M. Stuart, PhD

Forrest M. Stuart, PhD

Vice President for Enrollment Management, Lafayette College
Dr. Forrest Stuart is the vice president for enrollment management at Lafayette College in Easton, Pennsylvania. Prior to assuming this role at Lafayette, Dr. Stuart served as Lafayette’s assistant vice president for financial aid. Prior to joining Lafayette in January 2019, Dr... Read More →
Moderators
avatar for Alan Ishida

Alan Ishida

Regional Director, Business Development, Funding U
Through our non-credit tested, no cosigner student loan program, Funding U strives to be the leading source of responsible and affordable financing for those high-academic performing students who find themselves unable to secure funding from traditional FICO-based alternative providers.Mission-driven... Read More →
Tuesday February 18, 2025 10:15am - 11:15am EST
Redbud

10:15am EST

SAP and Retention Programs, get to know them All Too Well, 45 min version
Tuesday February 18, 2025 10:15am - 11:15am EST
We know satisfactory academic progress and retention all too well becomes a hot topic of conversation for student success. This session we will toss you the car keys in data driven analysis of SAP student retention and how you can provide instutitional support to this subset of students. Maybe SAP gets lost in translation with the students, but in this deep dive session you will come away with a path to extract data and brainstorm retention programs with your peers.
Speakers
avatar for Lee Bray

Lee Bray

NCASFAA President, Senior Director of Financial Aid, Veterans Affairs and Student Resource Centers, Pitt Community College
Lee Bray currently serves as the Senior Director of Financial Aid, Veterans Affairs and Student Resource Centers at Pitt CC. Lee completed her Bachelors Degree at Millersville University in Business Management where she started her financial aid career as a Federal Work Study student... Read More →
Moderators
avatar for Kumba McGill

Kumba McGill

Relationship Manager, Ascent Funding
Tuesday February 18, 2025 10:15am - 11:15am EST
Dogwood

10:15am EST

When Disaster Strikes: What we wish we'd known
Tuesday February 18, 2025 10:15am - 11:15am EST
Navigating financial aid challenges in the aftermath of a natural disaster. Hurricane Helene disrupted the lives of countless students and staff, but it also showcased the resilience and adaptability of financial aid offices in the face of adversity. This session will share key lessons learned during and after the hurricane, focusing on how financial aid offices can thrive and effectively support their campuses and student populations during disaster declarations. Topics will include emergency funding strategies, student support initiatives, assessing staff needs, effective communication methods under challenging conditions, and what to expect both short and long-term as the campus returns to normal.
Speakers Moderators
avatar for Shannon Jones

Shannon Jones

Assistant Vice President, Business Development, Inceptia
Shannon’s experience in several areas of higher education began at Shorter University in admissions where her primary responsibility was conducting presentations about the university and the financial aid process. She transitioned to the student lending arm of Regions Bank conducting... Read More →
Tuesday February 18, 2025 10:15am - 11:15am EST
Think Tank

11:30am EST

Lunch on your own
Tuesday February 18, 2025 11:30am - 1:00pm EST
Tuesday February 18, 2025 11:30am - 1:00pm EST
Enjoy Greenville

1:15pm EST

General Session: Federal Update
Tuesday February 18, 2025 1:15pm - 2:45pm EST
This session will discuss current and upcoming federal regulations, dear colleague letters, electronic announcements and policy decisions. If you want the latest and greatest information about administering the Title IV programs, then this session is for you!
Speakers
avatar for David Bartnicki

David Bartnicki

Senior Program Specialist, U.S. Department of Education, Federal Student Aid
David has worked for the U.S. Department of Education’s Federal Student Aid Office for over 30 years.  He has served as an Institutional Review Specialist, Institutional Improvement Specialist (IIS), Branch Chief for Contract Compliance, Federal Training Officer and is currently... Read More →
AL

Aaron Lemon-Strauss

Executive Director, FAFSA Program, U.S. Department of Education
Moderators
Tuesday February 18, 2025 1:15pm - 2:45pm EST
Regency Ballroom A-H

2:45pm EST

Business Partner & Charity Open | Breakdown at 4PM
Tuesday February 18, 2025 2:45pm - 4:00pm EST
Coming Soon!
Tuesday February 18, 2025 2:45pm - 4:00pm EST
Pre-Function

2:45pm EST

Conference Registration Open
Tuesday February 18, 2025 2:45pm - 4:00pm EST
Coming Soon!
Tuesday February 18, 2025 2:45pm - 4:00pm EST
Registration

3:00pm EST

Compliance Adventure: Navigating Consumer Information and Institutional Eligibility
Tuesday February 18, 2025 3:00pm - 4:00pm EST
This session will explore two critical pillars of Title IV compliance: Consumer Information and Administrative Capability. Participants will gain a comprehensive understanding of institutional responsibilities related to Title IV eligibility and effective strategies for implementing compliance measures. The session will emphasize the importance of transparent consumer information disclosures, ensuring administrative capability, and fostering interoffice collaboration to meet federal requirements. Through this interactive session, attendees will acquire actionable insights and tools to strengthen their compliance programs.
Speakers
avatar for Dr. Maria Hammett

Dr. Maria Hammett

Associate Vice President of Student Financial Planning, Mercer University
Maria has been at Mercer University since 2000. She currently serves as the  Associate Vice-President of Student Financial Planning. She has served GASFAA in many capacities including being 2017-2018 Secretary, 2020-2021 President and is currently the Virtual Training Chair on the... Read More →
avatar for Emmilee Mitchell

Emmilee Mitchell

Director of Financial Planning Operations, Mercer University
Emmilee Mitchell is the Director of Financial Aid Operations and Compliance at Mercer University with 12 years of financial aid experience. Emmilee has been involved with GASFAA serving in various positions on the board and volunteering for multiple committees. She is currently serving... Read More →
Moderators
avatar for Kathleen Roebuck

Kathleen Roebuck

Regional Manager, Monogram
Kathleen Roebuck works at Monogram as a Regional Manager covering the SASFAA region. She supports schools and borrowers with the ABE, Custom Choice, Union Federal, and AAA Advantage private student loan programs. She has spent her career in the higher education arena working in both... Read More →
Tuesday February 18, 2025 3:00pm - 4:00pm EST
Redbud

3:00pm EST

Fraud issues in FA
Tuesday February 18, 2025 3:00pm - 4:00pm EST
The U.S. Department of Education, Office of Inspector General (ED OIG) will provide a fraud awareness presentation that gives an overview of ED OIG, discusses fraud risk indicators, how to identify fraud during the financial aid application process, tips for how schools can mitigate their risk for fraud, provide real case examples, and how to report fraud.

Presentation
Speakers
avatar for Isabel Douroupis

Isabel Douroupis

Assistant Special Agent in Charge (ASAC), Office of Inspector General
Isabel Douroupis is an Assistant Special Agent in Charge (ASAC) for the U.S. Department of Education, Office of Inspector General (ED OIG), Washington DC Field office and Atlanta office. ASAC Douroupis supervises investigations involving allegations of fraud, waste, and abuse of ED... Read More →
avatar for Lawrence Genous

Lawrence Genous

Special Agent, Office of Inspector General
Lawrence Genous is a Special Agent for the U.S. Department of Education, Office of Inspector General (ED OIG), within the Atlanta, GA Field office. SA Genous conducts investigations involving allegations of fraud, waste, and abuse of ED funding mostly in Florida, South Carolina, Georgia... Read More →
Moderators
avatar for Paul Gilroy

Paul Gilroy

President, ProEducation Solutions, LLC
Tuesday February 18, 2025 3:00pm - 4:00pm EST
Teal Ballroom

3:00pm EST

Managing Up: 10 Tips for Earning Your Seat at the Leadership Table
Tuesday February 18, 2025 3:00pm - 4:00pm EST
Do you desire to be heard but haven’t developed your strategy for what to do when they’re listening? Learn what senior leaders and college presidents have shared about their expectations and communication preferences.  You often have few opportunities and limited time to get your message delivered and make your point effectively.  Follow their advice to advance your agenda and career.



Speakers
avatar for Kristi Jovell

Kristi Jovell

NASFAA National Chair, Johns Hopkins University
Kristi Jovell, FAAC®, is director of strategic financial aid initiatives at Johns Hopkins University. She has over two decades of experience in financial aid and enrollment management, with a proven track record of innovation, leadership, and strategic vision. Throughout her career... Read More →
Moderators
avatar for Ron Hancock

Ron Hancock

Regional Director, Nelnet Bank
Tuesday February 18, 2025 3:00pm - 4:00pm EST
Studio 220 B-C

3:00pm EST

Return to Repayment Update
Tuesday February 18, 2025 3:00pm - 4:00pm EST
With the return to repayment that started in October 2023, over 30 million Americans have been impacted in a variety of ways as they find their loans are no longer in the COVID-Forbearance status and most borrowers were not engaged for the past 42 months. Add to this the extension of IDR income certifications and impact of legal actions that have suspended certain repayment plans where millions of borrowers have yet to make payments.

Borrowers reentering repayment again or those who recently graduated and are entering repayment for the first time, find themselves surrounded with new terms and conditions, confusing processes, constantly changing rules and difficulty in accessing support services. In addition to the current direct loan program, many borrowers are still paying on the older Federal Family Education Loan Program loans and Private loans.

This session will give participants the opportunity to hear how things are progressing and to share with each other ideas and best practices that will help us all in moving forward in this new post-pandemic era. We will also learn why schools need to start now to talk more about loans with students and borrowers and other offices on campus.
Speakers
WS

William Shaffner

Director, Business Development & Government Relations, Missouri Higher Education Loan Authority (MOHELA)
Will Shaffner has over 42 years of experience in the student loan and higher education finance arena and currently is the Director of Business Development & Government Relations at the Higher Education Loan Authority of the State of Missouri (MOHELA), serving in this capacity since... Read More →
Moderators
avatar for Stephanie Wells

Stephanie Wells

Director of College Relations, MEFA
Tuesday February 18, 2025 3:00pm - 4:00pm EST
Crepe Myrtle

3:00pm EST

Searching for Quality Live Data: SQL Tips & Tricks
Tuesday February 18, 2025 3:00pm - 4:00pm EST
Whether you're new to SQL and want some great resources to build your knowledge, or you're a seasoned query writer and want to see some nifty tricks others are doing, join us as we cover some SQL Tips & Tricks!
Speakers
avatar for Zachary Christian

Zachary Christian

Deputy Director, SC Higher Education Tuition Grants Commission
Zachary Christian, FAAC(R) is the immediate past-president of the South Carolina Association of Student Financial Aid Administrators (SCASFAA) and Deputy Director of the SC Higher Education Tuition Grants Commission.  Zachary has worked in student financial aid since 2014, previously... Read More →
Moderators
avatar for Caroline Menedez

Caroline Menedez

Senior Mananger, University Relations, MPOWER Financing
Tuesday February 18, 2025 3:00pm - 4:00pm EST
Dogwood

3:00pm EST

Staffing & Succession: Doing More With Less
Tuesday February 18, 2025 3:00pm - 4:00pm EST
“During the COVID-19 pandemic, a mass exodus of financial aid professionals left colleges facing unprecedented staff shortages. A 2022 NASFAA survey found that 80 percent of institutions' financial aid offices were concerned about their ability to remain “administratively capable” due to staffing issues.” – Inside Higher Ed, 5/31/24

Leaning on experiences and examples from a few of your esteemed colleagues, this will be a moderated town-hall aimed at exploring not just the problem, but the solutions and adjustments necessary to move forward. How can we best operate during a staffing shortage without severely decreased morale among the employees still present? How do we combat the potential for extended shortages? How will we better position our office to weather future iterations of this same challenge?
Crises often illicit a fight or flight response. Venting may be cathartic and even necessary when faced with these challenges, but it is a form of flight. Join your colleagues for this session if you are ready to fight through the challenge and emerge stronger on the other side.
Speakers
avatar for Jaime Missimer

Jaime Missimer

Director of Financial Aid, Pearl River Community College
Jaime Missimer is the Director of Financial Aid at Pearl River Community College in Poplarville, Mississippi, where she brings almost a decade of experience in financial aid, alongside additional years in various roles within higher education. Jaime currently serves as President-Elect... Read More →
avatar for Dr. James W. Kellam

Dr. James W. Kellam

Associate Vice President for Student Financial Services, Converse University
I am the Associate Vice President for Student Financial Services at Converse University. I have worked in higher education since 1994 in student financial aid.
avatar for Dr. Samantha Hicks, FAAC®

Dr. Samantha Hicks, FAAC®

Assistant Vice President of Financial Aid & Scholarships, Coastal Carolina University
Dr. Samantha Hicks is currently serving as the Assistant Vice President of Financial Aid & Scholarships at Coastal Carolina University.  She is in her fifteenth year working in Financial Aid full-time at CCU.  Her own personal experience as a low-income student and a work-study... Read More →
Moderators
avatar for Elizabeth Daniel

Elizabeth Daniel

Director Relationship Strategy & Management, ELM Resources
Tuesday February 18, 2025 3:00pm - 4:00pm EST
Think Tank

4:15pm EST

Course Program of Study (CPOS): Navigating Challenges and Unlocking Benefits
Tuesday February 18, 2025 4:15pm - 5:15pm EST
Ensuring compliance while maximizing student success can be a balancing act, and Course Program of Study (CPOS) is at the heart of that challenge. This session will dive into the complexities of CPOS, highlighting common obstacles faced by financial aid professionals, including system limitations, communication barriers, and policy interpretation. We'll also explore the significant benefits CPOS offers, such as improved compliance, optimized financial aid packaging, and enhanced academic advising. Attendees will leave with practical strategies for effective CPOS implementation, lessons learned from real-world experiences, and tips to foster collaboration across campus departments.
Speakers
avatar for Sarah Baumhoff

Sarah Baumhoff

Director of Student Support, Kennesaw State University
Sarah Baumhoff, FAAC® is the Director of Student Support, Office of Scholarships and Financial Aid at Kennesaw State University. Sarah has served in a variety of roles in both public and private institutions for the last 29 years in financial aid since her time as a work-study student... Read More →
avatar for Heather Shelly

Heather Shelly

Director of Compliance - Financial Aid, Georgia Southern University
Heather started her career in financial aid in 2002 as a counselor at a small college in northern WI.  During the 14 years there she served in every role within the office making her way to director level in 2010.  In 2016 she moved to Georgia Southern Univeristy to serve as their... Read More →
Moderators
SM

Steve Morris

AVP, Meadow - the modern NPC
Tuesday February 18, 2025 4:15pm - 5:15pm EST
Redbud

4:15pm EST

From Concept to Impact: Implementing Financial Wellness Programs on Campus
Tuesday February 18, 2025 4:15pm - 5:15pm EST
Discover how to create financial wellness programs at your institution. This session will provide actionable strategies for gaining institutional support and securing donor funding. Learn from firsthand experiences to develop a program that enhances student financial health and well-being.
Speakers
avatar for Charlotte Cole

Charlotte Cole

Director of Financial Aid, Jacksonville State University
avatar for Auburn Taylor

Auburn Taylor

Assistant Director of Financial Wellness & Default Management, Jacksonville State University
Auburn Taylor is the Assistant Director of Default Management & Financial Wellness at Jacksonville State University. Since assuming her role in January 2023, Auburn has spearheaded the development of the Family Savings Financial Wellness program. Auburn holds a bachelor's degree in... Read More →
Moderators
avatar for Glenn Karaban

Glenn Karaban

Director of Business Development, Higher Education Partnerships, TFC Tuition
Tuesday February 18, 2025 4:15pm - 5:15pm EST
Think Tank

4:15pm EST

Is Slate a part of your Wildest Dreams?
Tuesday February 18, 2025 4:15pm - 5:15pm EST
A panel discussion exploring the benefits and efficiencies that Slate offers for enhancing financial aid communication and streamlining processes.
Speakers
avatar for Dr. Maria Hammett

Dr. Maria Hammett

Associate Vice President of Student Financial Planning, Mercer University
Maria has been at Mercer University since 2000. She currently serves as the  Associate Vice-President of Student Financial Planning. She has served GASFAA in many capacities including being 2017-2018 Secretary, 2020-2021 President and is currently the Virtual Training Chair on the... Read More →
avatar for Jacquelyn Copeland

Jacquelyn Copeland

Associate Provost & Director, UNC Chapel Hill
Jacquelyn “Jackie” Copeland is the Associate Provost and Director of Scholarships and Student Aid at her alma mater, The University of North Carolina at Chapel Hill. She earned her Bachelor of Arts in Interpersonal and Organizational Communication from Carolina and a Master of... Read More →
avatar for Celena Tulloss

Celena Tulloss

Celena Tulloss, FAAC, serves as the Assistant Vice President for Enrollment Management and Executive Director of Financial Aid and Scholarships at Auburn University, in Auburn, Alabama. Celena has spent over 20 years in the financial aid field, from leading a small private institution... Read More →
avatar for Kyle Wade

Kyle Wade

Director of Financial Aid & Enrollment Services, Spartanburg Methodist College
Kyle began his Financial Aid career at University of North Georgia as a Federal Work Study student worker. After graduation, he stayed at UNG and worked as a Financial Aid Counselor, Admissions Coordinator, and Assistant Director of Enrollment Management. In 2019, he began his current... Read More →
Moderators
avatar for William Alt

William Alt

National Account Executive, Regent Education
Come chat with me about your financial aid and scholarship office software needs.   Regent Education and our partner institutions work together to enhance their student and staff experiences as well as accelerate enrollment and retention through our Student Financial Aid Platform... Read More →
Tuesday February 18, 2025 4:15pm - 5:15pm EST
Crepe Myrtle

4:15pm EST

Living in harmony – balancing complex compliance requirements, staff experience and service to students
Tuesday February 18, 2025 4:15pm - 5:15pm EST
This session will provide options and best practices on setting your office up for compliance success while trying to also create a strong staff experience while best serving your students.  Discussion will occur regarding the timing of updating policies, training manuals, cross-training ideas, etc.
Speakers
avatar for Betsy Johnson

Betsy Johnson

Director Student Financial Aid and Scholarships, Bowling Green State University
Betsy Johnson has been the Director of Student Financial Aid and Scholarships at Bowling Green State University in Ohio almost 9 years.  Prior to that Betsy was at Owens Community College in Toledo for over 15 years serving as Director of Financial Aid for several years before becoming... Read More →
Moderators
avatar for Adedayo Lawal

Adedayo Lawal

Director, Campus Relationships, SoFi
Dayo is the Director of Campus Relationships for SoFi. Having worked with colleges and universities for over 26 years. Dayo’s dedication and passion for financial aid & repayment ties directly into what SoFi is all about. The SoFi community works to empower its members to accomplish... Read More →
Tuesday February 18, 2025 4:15pm - 5:15pm EST
Studio 220 B-C

4:15pm EST

Professional Development FA Training for staff in other departments
Tuesday February 18, 2025 4:15pm - 5:15pm EST
Ready to become the go-to expert who bridges the gap between financial aid and the rest of campus? This fun, energetic session will give financial aid professionals the tools and confidence to deliver dynamic training sessions for colleagues in admissions, academic advising, student services, and beyond.
You’ll learn:
  • How to break down financial aid jargon and keep your audience engaged
  • Creative training strategies that stick — think interactive activities and relatable examples
  • Tips to tailor your message for different departments' unique roles and challenges
  • Proven techniques for building ongoing partnerships across campus
Join us to sharpen your skills, build campus connections, and create a culture where everyone understands the magic (and complexities!) of financial aid. Get ready to lead with confidence and inspire your colleagues to better support students!”
Speakers
avatar for Lee Bray

Lee Bray

NCASFAA President, Senior Director of Financial Aid, Veterans Affairs and Student Resource Centers, Pitt Community College
Lee Bray currently serves as the Senior Director of Financial Aid, Veterans Affairs and Student Resource Centers at Pitt CC. Lee completed her Bachelors Degree at Millersville University in Business Management where she started her financial aid career as a Federal Work Study student... Read More →
Moderators
Tuesday February 18, 2025 4:15pm - 5:15pm EST
Teal Ballroom

4:15pm EST

“Mission: Possible - Mastering Title IV Returns”
Tuesday February 18, 2025 4:15pm - 5:15pm EST
Handling Return of Title IV (R2T4) Funds can feel like you're caught in a complex puzzle, where one wrong move can trigger a series of costly errors. But what if you had a roadmap to navigate this financial aid maze, equipped with strategies to overcome the top challenges?  In this session, we’ll dive deep into the Top 10 Challenges of R2T4 and provide clear, practical solutions to each. We’ll frame these hurdles in a way that’s both engaging and easy to relate to. Through case studies, real-world examples, and a focus on compliance, this session will prepare you to confidently manage the most difficult aspects of R2T4 processing, helping you avoid penalties and ensure your institution stays on the right track.

Access Handout
Speakers
avatar for Dr. Samantha Hicks, FAAC®

Dr. Samantha Hicks, FAAC®

Assistant Vice President of Financial Aid & Scholarships, Coastal Carolina University
Dr. Samantha Hicks is currently serving as the Assistant Vice President of Financial Aid & Scholarships at Coastal Carolina University.  She is in her fifteenth year working in Financial Aid full-time at CCU.  Her own personal experience as a low-income student and a work-study... Read More →
Moderators
AE

Ashley Edens

Strata Information Group
Tuesday February 18, 2025 4:15pm - 5:15pm EST
Dogwood

5:15pm EST

Dinner On Your Own | State Dinners
Tuesday February 18, 2025 5:15pm - 8:30pm EST
Tuesday February 18, 2025 5:15pm - 8:30pm EST
Enjoy Greenville

8:30pm EST

Dueling Pianos
Tuesday February 18, 2025 8:30pm - 10:30pm EST
Coming Soon!
Tuesday February 18, 2025 8:30pm - 10:30pm EST
Studio 220 A, B, C
 
Wednesday, February 19
 

7:45am EST

Spirit Day!
Wednesday February 19, 2025 7:45am - 12:00pm EST
Coming Soon!
Wednesday February 19, 2025 7:45am - 12:00pm EST
Regency Ballroom A-H

8:00am EST

Breakfast
Wednesday February 19, 2025 8:00am - 9:00am EST
Coming Soon!
Wednesday February 19, 2025 8:00am - 9:00am EST
Regency Ballroom A-H

9:00am EST

General Session, Closing Business Meeting, Charity Presentation, Drawing, & Winners
Wednesday February 19, 2025 9:00am - 12:00pm EST
General Session - The Higher Ed Environment in Washington
SASFAA Closing Business Meeting
Charity Presentation, Drawing, and Winners

Speakers
avatar for Rachelle Feldman

Rachelle Feldman

Vice Provost of Enrollment, University of North Carolina, Chapel Hill
Rachelle Feldman is currently the vice provost of enrollment at the University of North Carolina at Chapel Hill, overseeing undergraduate admissions, scholarships and student aid, the Carolina College Advising Corps, and the university registrar. She currently serves as the chair... Read More →
avatar for Jon Fansmith

Jon Fansmith

Senior Vice President, Government Relations and National Engagement, American Council of Education
Jonathan Fansmith directs ACE’s efforts to engage federal policymakers on issues that impact colleges and universities and coordinates the government relations response of approximately 60 higher education associations in Washington, DC. His work involves representation before Congress... Read More →
Wednesday February 19, 2025 9:00am - 12:00pm EST
Regency Ballroom A-H
 
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