2025 SASFAA Annual Conference

Given the well-documented staffing challenges in student financial aid, the need for effective and efficient succession planning has never been more critical. Prudent use of innovation through AI can help ensure organizational stability and continuity by identifying, developing, and preparing employees to fill essential leadership and other crucial staff roles.

This session will cover how AI can significantly improve succession planning by offering data-driven insights, streamlining processes, and enhancing decision-making to ensure the right people are prepared for key roles. Our panel will compare and contrast the traditional framework of staff management to available AI tools that have the potential to make success planning more proactive, data-driven, and equitable.

Do you desire to be heard but haven’t developed your strategy for what to do when they’re listening? Learn what senior leaders and college presidents have shared about their expectations and communication preferences.  You often have few opportunities and limited time to get your message delivered and make your point effectively.  Follow their advice to advance your agenda and career.

This session will provide options and best practices on setting your office up for compliance success while trying to also create a strong staff experience while best serving your students.  Discussion will occur regarding the timing of updating policies, training manuals, cross-training ideas, etc.